Delivery charges will be automatically calculated at the checkout and will be based on the country of destination.

Delivery within United Kingdom

United Kingdom includes Isle of Man, Isle of Wight & Channel Islands.

UK Standard Delivery on all orders: FREE 

Standard Delivery is by Royal Mail Signed For, we aim to deliver within 3-4 days. 

UK Premium Delivery: £9

Premium Delivery is by Royal Mail Signed For, we aim to deliver within 2 days.


Europe

Europe includes Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. Also included within this pricing is Switzerland and Norway.

Europe Standard Delivery on all orders: £9

Delivery is with Royal Mail (tracked & signed) or by courier (if this is more economical), allow 5-10 working days.


Outside Europe

We deliver to Australia, Canada, China, Hong Kong, India, Japan, Mexico, New Zealand, Singapore, South Africa, South Korea, Thailand, USA.

Outside Europe Standard Delivery on all orders: £12  

Delivery is with Royal Mail (tracked & signed) or by courier (if this is more economical), allow 7-14 working days.

For all orders outside of the European Union, you may have to pay duty and VAT when the goods are delivered, and the carrier may also charge you an administration fee for customs clearance.


Returns

We take great care in the production, manufacture and packaging of our products. We hope that you are happy with your purchase.

If for any reason you are unhappy with your purchase, you can return the product within 14 days from the date of receipt. The goods returned must be unused, in their original condition, and with the tags intact.

For a refund or exchange, please first email:
info@kbirdy.com

You can then send to: 
K.BIRDY, 44 Beck Way, Thurlby, Lincolnshire PE10 0LE, UK.

We can not refund postage on returned items, except where we are at fault for their damage. We recommend you return your items by recordable post and retain your proof of postage.